Publix ranks No. 4 on Halo 100 powered by HundredX

This news story was originally published in its entirety in the Lakeland Ledger, based on the Forbes Halo 100 list and a press release issued by Publix on BusinessWire.

Portions of the original story are republished within the article below.

 

Publix keeps landing on Forbes best-of lists, and this time the grocer took the top spot of grocery chains on a list of best customer service and social responsibility. 

“The list recognizes companies customers say are excelling at delivering great customer experiences in a responsible way,” said a Publix news release issued Tuesday.  Lakeland-based Publix Super Markets Inc. was named to the magazine’s inaugural Forbes Halo 100 list, ranking No. 4 out of 100 companies and No. 1 in the grocery industry, the release said. 


Forbes partnered with HundredX to compile the list through surveys of 110,000 customers who had more than 2.8 million interactions with the companies on the list during 2021.  Customers picked up to 75 brands out of 2,000 to determine which ones mattered to them. The survey participants shared their opinions and experience with the brands based on how they were treated, how employees were treated, sustainability efforts, community support and social positions. 


To read the full article in the Lakeland Ledger, Click Here


Publix has also been featured in the following publications:

  • The Publix Press release issued in response to the Forbes Halo 100 announcement, can be found Here .
  • The original press release was posted to BusinessWire, Click Here
  • Barrons online featured a more in-depth article on Publix, titled: Employee-Owned Publix Offers a Lesson for Other Supermarket Chains. To view that article, Click Here
  • The Capitolist Online, Click Here
  • Publix was featured on Yahoo news, Click Here
  • User Walls, an automated news aggregator also published the article on Publix, Click Here




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